Support Policy

At ART WORKS HOUSE LLC, we are committed to providing reliable and professional customer support to ensure a smooth shopping experience.

Our customer support team is available to assist you with questions or concerns regarding your orders, products, shipping, returns, refunds, and other matters related to your purchase.

Customer Support

You can contact our support team for assistance with:

• Questions about our products

• Order status and order-related inquiries

• Shipping and tracking information

• Delivery issues

• Returns and refunds

• Damaged or defective items

• Payment and checkout questions

• General questions regarding your purchase

How to Contact Us

For customer support, please contact us by email:

Email: info@artworkshousellc.com

You may also contact us by phone:

Phone: +14092333450

When contacting us about an existing order, please include your order number and a brief description of your request so that we can assist you as efficiently as possible.

Response Time

We aim to respond to all customer support inquiries within 1–2 business days.

Response times may occasionally be longer during weekends, public holidays, holidays seasons, promotional periods, or periods of high customer inquiry volume.

Order Support

If you have a question or concern regarding an order you have already placed, please contact us as soon as possible.

Depending on the nature of your request, we may ask for your order number, name, shipping information, or other details necessary to verify and locate your order.

Shipping Support

If you experience a problem with your shipment, such as a delayed delivery, missing package, or tracking issue, please contact our support team.

We will make reasonable efforts to assist you and provide available information regarding the status of your shipment.

Please note that delivery times may be affected by shipping carriers, customs procedures, weather conditions, holidays, or other circumstances outside our control.

Returns & Refund Support

If you have questions regarding a return or refund, please contact us before returning your product.

Our team will provide the appropriate instructions based on your order and our Refund Policy.

Please do not send a return to an address unless you have received return instructions from ART WORKS HOUSE LLC.

Damaged or Defective Products

If your product arrives damaged or defective, please contact us as soon as possible.

To help us evaluate the issue, we may request photographs of the product, packaging, shipping label, and any visible damage, together with your order number.

We will review your request and provide the appropriate assistance in accordance with our applicable policies.

General Inquiries

For questions that are not related to an existing order, you are welcome to contact us by email.

We will do our best to provide accurate and helpful information regarding our products and services.

Contact Information

ART WORKS HOUSE LLC

Email: info@artworkshousellc.com

Phone: +14092333450

Company Address (United States):
30 N Gould St Ste 67803 Sheridan, WY 82801

Fulfillment & Returns Address (Türkiye):
KUYUALAN MAH. 3400 SK. NO 44 / 4 YUNUSEMRE MANISA 45120

We appreciate your trust in ART WORKS HOUSE LLC and are always happy to assist you.